FAQ

Common questions.

What is missed-call text-back?

It is a system that sends a short automatic text message to someone who calls your business when you cannot answer.

Why does this matter?

Many customers do not leave voicemails. A fast text reply gives them a simple way to tell you what they need before they call another business.

Can I keep my current business number?

In some cases, yes. Options depend on your current phone provider, platform setup, and whether number porting or forwarding is appropriate.

Is this legal?

The system should be used for direct responses to callers who contacted your business. Messages should identify your business and include opt-out language where appropriate, such as “Reply STOP to opt out.”

Will customers think it is spam?

The message is short, relevant, and sent after they called your business. It should feel like a helpful follow-up, not a promotion.

Do you guarantee new customers?

No. We do not guarantee leads, customers, sales, or revenue. We help improve missed-call response and lead capture.

How long does setup take?

Simple setups can often be completed quickly, but timing depends on phone number setup, platform requirements, and verification steps.